CrewCard

CrewCard Terms of Use

Welcome to CrewCard. CrewCard is online workforce planning software available on a software-as-a-service basis at https://www.crewcard.co/.

We provide and maintain the CrewCard Platform but do not provide, and are not responsible for, any person’s provision of any of the labour hire or labour services managed via the Platform.

THESE TERMS OF USE SETS OUT THE TERMS AND CONDITIONS UPON WHICH YOU MAY ACCESS AND/OR BROWSE AND/OR OPERATE THE PLATFORM. BY CLICKING THE “I AGREE” BUTTON OR BY ACCESSING AND/OR BROWSING AND/OR USING THE PLATFORM, YOU: (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE CREWCARD TERMS OF USE; (B) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER AND HAVE THE CAPACITY TO ENTER INTO THESE TERMS OF USE; AND (C) ACCEPT THESE TERMS OF USE AND AGREE THAT YOU ARE LEGALLY BOUND BY THIS TERMS OF USE. IF YOU DO NOT AGREE WHOLLY AND UNCONDITIONALLY TO THE TERMS AND CONDITIONS OF THESE TERMS OF USE, DO NOT USE THE PLATFORM.

These CrewCard Terms of Use (“Terms of Use”) are a binding agreement between you (the person who accesses and/or operates the Platform for any reason) (“you” and “your”) and Personnel Manager Trading as CrewCard Pty Ltd ABN 79 608 735 888 of Suite 1/ 736 Pacific Highway Sutherland NSW 2232 (referred to herein as “we”, “our” and “us”), and not with Google Inc. (“Google”) or Apple Inc. (“Apple”).These Terms of Use govern your use of each version of the Platform that you access and/or operate and all related documentation that we publish about the Platform. The Platform is not sold to you. As the Platform incorporates Third Party software provider tools, your use of the Platform is subject to the provisions of these Terms of Use, the terms and conditions of any such Third Party software providers, our Privacy Policy at https://www.crewcard.co/privacy-policy/ and any other terms and conditions set out on our Website.

The following definitions apply:

  • Australian Consumer Law means schedule 2 to the Competition and Consumer Act 2010 (Cth).
  • Business Day means a day from Monday to Friday excluding public holidays in NSW.
  • Business Hours means 8:30am – 5:00pm on Business Days.
  • GST has the meaning given by the A New Tax System (Goods and Services Tax) Act1999 (Cth).
  • Insolvency Event means: (a) where the party is an individual, that party commits an act of bankruptcy or is declared bankrupt or insolvent or that party’s estate otherwise becomes liable to be dealt with under any law relating to bankruptcy or insolvency; (b) where the party is a company, a resolution is passed or Court order made for the winding up of that party or an administrator or receiver is appointed to that party; (c) where a receiver or manager, or receiver and manager is appointed to the assets or undertaking of the party or any part thereof; or (d) where a party is unable to pay its debts as and when they fall due.
  • Intellectual Property Rights means all copyright, trademark rights, patent rights, and design rights, whether registered or unregistered, and all other rights to intellectual property as defined under article 2 of the convention establishing the World Intellectual Property Organization, and all rights to enforce any of the foregoing rights.
  • Moral Rights has the meaning given in the Copyright Act 1968 (Cth).
  • Non-Excludable Guarantee means a non-excludable guarantee implied by the Australian Consumer Law.
  • Partnermeans an Australian proprietary limited company that is specified as a Partner on the Partner Application Form.
  • Partner Application Formmeans the document entitled “CrewCard – Partner Application Form” signed by or on behalf of a Partner and us.
  • Personal Information has the meaning given in the Privacy Act 1988(Cth).
  • Personal Property Securities Register means the Personal Property Securities Register established under the Personal Property Securities Act2009 (Cth).
  • Platform means the CrewCard website platform owned and/or provided by us, the homepage URL of which is https://www.crewcard.co/ and also includes the Platform Services and any content, images, text and other information appearing on any page or screen of the website platform and any source code and object code in the website platform, and also refers to any desktop and mobile versions of it.
  • Platform Account means a User or Partner account on the Platform.
  • Platform Services means as set out in the Platform Services Description.
  • Platform Services Description means the description of the Platform published at https://www.crewcard.co/.
  • Privacy Policy means our privacy policy available at https://www.crewcard.co/privacy-policy/.
  • Staff Member(s) means an employee of the Partner.
  • User means a Staff Member of a Partner that is authorised by the Partner to use the Platform.
  • Third Party means any person that is not you, us, a Partner or a User.
  • WHS Law means the legislation enacted by the relevant jurisdiction in which work is performed, that regulates the safety of the work performed and obligations arising for insurance compensation schemes established to address workplace injury and disease.

We will always upload the latest version of these Terms of Use to this webpage.

If you do not wish to accept these Terms of Use, you must not and cannot use the Platform or any part of it.

Interpretation

In these Terms of Use:

  • Headings and underlinings are for convenience only and do not affect the construction of these Terms of Use.
  • A provision of these Terms of Use will not be interpreted against a party because the party prepared or was responsible for the preparation of the provision, or because the party’s legal representative prepared the provision.
  • Currency or “$” refers to Australian dollars.
  • A reference to a statute or regulation includes amendments thereto.
  • A reference to a clause, subclause or paragraph is a reference to a clause, subclause or paragraph of these Terms of Use.
  • A reference to a subclause or paragraph is a reference to the subclause or paragraph in the clause in which the reference is made.
  • A reference to time is to time in New South Wales.
  • A reference to a person includes a reference to an individual, a partnership, a company, a joint venture, government body, government department, and any other legal entity.
  • The words “includes”, “including” and similar expressions are not words of limitation, and should be interpreted in each case as if followed by “but not limited to”.

You agree and acknowledge that the accessibility and usability of the Platform is highly dependent on the proper function of the internet and any other telecommunications networks and infrastructure upon which the Platform operates, interfaces with or connect to.

Certain sections of the Platform are accessible to Partners or Users only. Only Partners and Users who have Platform Accounts may access the Platform Services. You may obtain a Platform Account by either registering on the Platform via your Partner, or by signing a Partner Application Form (if you wish to become a Partner) under which we agree to provide you with a Partner Platform Account.

We reserve the right to accept or reject any person’s registration on the Platform in our absolute discretion.

If you submit an application to register on the Platform, you:

  • will be deemed to have irrevocably warranted that during the application process you provided truthful and accurate information only;
  • will be deemed to have irrevocably warranted that you applied for registration on the Platform on behalf of and with the authority and consent of any business entity that you entered into the Platform Account registration form;
  • will be deemed to have irrevocably agreed to be jointly and severally liable for any breach of these Terms of Use by that business entity; and
  • must ensure that you provide a valid email address at the time of registration.

If any of your contact details or other information which you provide during the application process and/or during the Term change, you must promptly amend those details in your Platform Account with your updated details and information with your updated details and information.

Service Charges

You agree and acknowledge that if you become a Partner or a User you will have a non-exclusive, non-assignable, non-sublicensable, revocable right to access the Platform Services for the purposes expressly described in the Platform Services Description.

Each Partner must pay the fees and charges set out in the Partner Application Form (or as otherwise agreed between us and the Partner in writing) (“Service Charges”) at the time and in the manner set out in the Partner Application Form, plus any applicable GST. Any applicable GST is payable at the same time as the Service Charges.

Payments by credit card will incur a 1.75% + $0.30 merchant fee added to the Service Charges.  Payments by EFT / Direct Debit will incur a 1% + $0.30 merchant fee added to the Service Charges. If in future the applicable merchant fees change, the amended fees will be noted on your invoice. 

If the Platform Services Description specifies a minimum term (“Term”), if you are a Partner you cannot cancel your Agreement with us prior to the expiry of the Term. If the Partner Application Form specifies a minimum subscription term and you are a User, your subscription to the Platform cannot be cancelled prior to the expiry of that minimum subscription term.

Any services that you wish to engage us to provide such as rate configuration and consulting services, and any other ad hoc services, will be charged in accordance with the rates as specified in the pricing sheet within the Partner Application Form and must be paid within 7 days of invoice.

Please note, that these rates may be subject to change. Any change of rates will be notified to you in accordance with the provisions under Amendment of these Terms of Use below.

We own all intellectual property rights in all and any customisations, integrations, configurations and other output of any services that we provide for you and you hereby irrevocably assign to us all intellectual property rights that you may have therein.

A Partner and/or User may only access the Platform Services solely for the purpose(s) specified in the Platform Services Description and subject to the provisions set out in the Platform Services Description and in these Terms of Use.

 If you are a Partner, you must pay all costs associated with you and your Users’ access to the Platform, including internet access costs, web browser and computer and smartphone equipment costs, telecommunications costs, data costs, roaming charges and Service Charges. In some cases, the Platform may interface with Third Party Tools that may incur additional costs such as voice/video calls, SMS and pre-authorisation of charges through credit cards or direct debits. If you are a Partner, you are responsible for all such additional costs incurred by you and your Users. Payments made by credit cards may incur a higher fee than direct debit payments.

Without limiting our rights and any other provision of these Terms of Use, if a Partner fails to pay the Service Charges in accordance with the requirements of these Terms of Use, we may suspend and/or terminate the Partner’s and its Users’ access to the Platform Services and its and their Data hosted by the Platform.

Responsibility for and ownership of Data
Two-step Factor Authentication (2FA) is an extra layer of security that helps protect your account and the personal information you store with us from unauthorised accessCrewCard enables Managers to log into the CrewCard Portal with 2FA. To access the 2FA, Managers enter their login information into the CrewCard Portal. Managers will receive an email with a six-digit authentication code. In the popup that will appear over the login page, Managers enter the six-digit authentication code and press the “verify” button. Once the verify button has been clicked, Managers will be taken to the CrewCard Portal’s home page. Managers’ use of 2FA is not mandatory but strongly recommended to protect Registered User Data. If you do not use the available 2FA when logging into the CrewCard Portal, you accept liability for any unauthorised disclosure and/or use, loss, corruption or hacking of any Registered User Data. You agree that we are not responsible for any unauthorised disclosure and/or use, loss, corruption or hacking of any Registered User Data, except to the extent that we cannot lawfully exclude that liability.   

If you are a Partner or User, as between you and us, you own all data that you upload into the Platform Services (“Data”). You agree and acknowledge that we may not own or operate the infrastructure upon which the Platform Services and/or the Data is hosted. You consent to our engagement of hosting providers that are located overseas to perform services on our behalf and to our disclosure and storing of your Data to them. If we choose to do so, you agree that subclause 8.1 of the Australian Privacy Principles will not apply to the disclosure.

If you are a Partner or User, you warrant, agree and represent that:

  • you will only upload, input, transmit and transfer Data into and/or via the Platform or disclose Data to us, which you are fully entitled and authorised to (including by obtaining all relevant permissions to upload, input, transfer and disclose); and
  • your Data (and if you are a Partner, the Data of your Users) and our collection, use, processing, storage and/or disclosure thereof in the course of providing the Platform Services, will not breach any applicable law or right of any person.

If you are a Partner or a User, you license us on an irrevocable, non-exclusive, royalty-free, worldwide basis to use and publish your Data on the Platform as required by us to provide the Platform Services.

Each Partner is solely responsible for the accuracy, legality and quality of all its Data and its Users’ Data and for obtaining any permissions, licenses, rights and authorisations necessary for us to use, host, transmit, store and disclose all such Data in connection with the provision of the Platform Services.

You indemnify us in respect of any loss and damage (including any penalties or fines) that we or any of our suppliers incur in respect of any claim that any of your Data (and/or your Users’ Data, if you are a Partner) infringes the Intellectual Property Rights or other rights of any person or breaches any law, regulation, legislation, guideline, direction, statute, code or standard.

Accessing and Availability of the Platform

You acknowledge that your (and if you are a Partner, your Users’) use of the Platform may not be error free and may be interrupted. The Platform may be unusable from time to time while we, or our hosting providers are conducting maintenance of the Platform or any part of it, or as a result of any telecommunications maintenance, failure or fault, if your electronic device loses internet connectivity or as a result of any other matter beyond our reasonable control. To the extent possible by law, we shall not have any liability in respect of any of the foregoing matters and for any interruptions to business and/or for loss of data suffered by any person. You agree that we may, at any time, access and/or inspect any Platform Account and/or Data that you (and if you are a Partner, your Users) upload or enter into the Platform, as deemed necessary by us to manage and provide the Platform, including as required to support, monitor usage, and perform maintenance and upgrades of the Platform and/or to monitor your (and if you are a Partner, your Users’) compliance with these Terms of Use.

We do not represent, recommend or endorse any website to which we have linked from the Platform via hyperlink or otherwise.

While you are a Partner or a User, we agree to use our best endeavours to procure hosting of the Platform and to ensure that the Platform is available. The availability of the Platform Services to you will be subject, in addition to any other provisions set out in these Terms of Use, to any bandwidth limitations, database size limitations, throughput limitations and other technical and non-technical limitations or restrictions set out at https://www.crewcard.co/ and any planned and unplanned maintenance of the Platform and/or our hosting providers. You agree and acknowledge that the accessibility and use of the Platform is highly dependent on the proper function of the Internet, your devices, systems and/or networks, any other computer and telecommunications networks and infrastructure upon which the Platform operates, interfaces with or connects to, and that we are not responsible for any non-performance of the Platform associated with any of those matters. Except in respect of any non-excludable guarantees, we do not guarantee that the Platform or access thereto will be uninterrupted or error-free. You hereby release and must indemnify us in respect of any loss and/or damage that we may incur and/or for any claims and/or complaints you may have against us in respect of any interruption, error or unavailability of the Platform.

We may from time to time release patches, updates, workarounds and/or corrections for any Platform faults, bugs or errors. We may also release versions, updates and/or upgrades of the Platform from time to time, which will include software modules, additional products and offerings, enhanced features, modifications, additions or substitutions, as part of a beta release of the Platform or any part of it (“Beta Release”). You hereby expressly agree and acknowledge that each Beta Release is released for testing only and is likely to have numerous defects, bugs and errors. You acknowledge that no version of the Platform is likely to be error-free. You agree that you will not hold us responsible for the consequences of any defects, bugs and errors in any Beta Release, including any defects, bugs or errors that result in loss or corruption of data, or any miscalculations or inaccurate reports of any kind. To the extent permitted by law, we will not be liable for any damage arising from the use or non-use of any Beta Release.

Responsibilities

You are solely responsible for your Platform Account details (such as your username and password), and for maintaining the security thereof. We are not responsible for any breaches, claims, damages or losses that you may suffer by reason of any unauthorised use of your Platform Account details by any third party.

Each Partner and User must comply with the WHS Law and all applicable laws, including any applicable employment, industrial relations, taxation, privacy and occupational health and safety laws in connection with its use of the Platform and the performance of any services managed through the Platform. We are not responsible for your compliance or non-compliance with any WHS Law. You must indemnify us from and against any loss or damage that we incur as a result of your failure to comply with WHS Law or other applicable law. This indemnity must be complied with within 7 days of demand by us at any time.

Your right to access and use the Platform

If you are a Partner or User, we grant you a limited, non-transferable, non-exclusive, non-assignable, non-sublicensable, revocable right to access the Platform (the Licence), subject to your compliance with these Terms of Use.

You may not make any use of the Platform (except as permitted by these Terms of Use) and may not do or authorise the commission of any act that would or could potentially invalidate or be inconsistent with our intellectual property rights in the Platform. Without limiting the foregoing provisions of this paragraph, you must not, under any circumstances, sell or resell access to the Platform or any part of the Platform or scrape, republish, mirror or otherwise rent, lend, lease, sell, redistribute, sublicense, copy or duplicate the Platform, or any part of the Platform or any content you obtain via the Platform. In addition, you must not, nor may you permit any person to:

  • copy, alter, modify, adapt, reproduce, republish, frame, translate, reverse assemble, reverse engineer, reverse compile, transfer, sell, license, creative derivative works from or enhance the Platform and/or any content in the Platform (except as expressly permitted by the Copyright Act 1968(Cth));
  • do any act that would or might invalidate or be inconsistent with our intellectual property rights or those of our licensors;
  • use the Platform in any way that infringes our rights or the rights of any third party; or
  • take any steps to circumvent any technological protection measure or security measures in the Platform.

You must not use the Platform in any way which is in breach of these Terms of Use, the Licence, any other terms and conditions set out on our website, or any statute, regulation, law or legal right of any person.

Acceptable Use Policy

You agree that:

  • using the Platform and/or Data to violate all or any legal rights of any person or company or other entity in any jurisdiction is strictly prohibited by these Terms of Use;
  • using the Platform in relation to crimes such as theft and fraud is strictly prohibited by these Terms of Use;
  • using the Platform and/or Data in violation of any applicable law or regulation, or creating any criminal or civil liability of any kind whatsoever is strictly prohibited by these Terms of Use;
  • using the Platform in breach of the Fair Work Act 2009 (Cth) or any Awards and/or other workplace relations laws, employment laws and/or industrial relations laws, is strictly prohibited by these Terms of Use;
  • using the Platform in breach of laws relating to the protection of copyright, trade secrets, patents or other intellectual property and laws relating to spam or privacy and whether such violation is by way of the installation or distribution of “pirated” software or otherwise, is strictly prohibited by these Terms of Use;
  • introduction of malicious programs into our network or servers (e.g., viruses, worms, Trojan horses, e-mail bombs) is strictly prohibited by these Terms of Use;
  • using the Platform to make fraudulent offers of goods or services is strictly prohibited by these Terms of Use;
  • using the Platform to carry out security breaches or disruptions of network communication is strictly prohibited by these Terms of Use. Security breaches include accessing data of which you are not an intended recipient or logging into a server or account that you are not expressly authorized to access or corrupting any data. For the purposes of this paragraph, “security breaches” includes, but is not limited to, network sniffing, pinged floods, packet spoofing, denial of service, and forged routing information for malicious purposes;
  • using the Platform to execute any form of network monitoring which will intercept data not intended for you is strictly prohibited by these Terms of Use;
  • using the Platform and/or Data to circumvent the authentication or security of any of our hosts, networks or accounts or those of our suppliers is strictly prohibited by these Terms of Use;
  • using the Platform to interfere with or deny service to anyone is strictly prohibited by these Terms of Use;
  • using any program/script/command, or sending messages of any kind, with the intent to interfere with, or disable, any person’s use of the Platform is strictly prohibited by these Terms of Use;
  • sending unsolicited email messages through or to other Users of the Platform in breach of the Spam Act 2003(Cth) is strictly prohibited by these Terms of Use;
  • using the Platform to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages is strictly prohibited by these Terms of Use; and
  • use of the Platform and/or Data in breach of any person’s privacy (such as by way of identity theft or “phishing”) is strictly prohibited by these Terms of Use,

(collectively, our Acceptable Use Policy).

Our Intellectual Property Rights

You agree and acknowledge that these Terms of Use do not transfer or assign any Intellectual Property Rights to you. As between you and us, we own all Intellectual Property Rights in the Platform.

All content on the Platform, including but not limited to text, graphics, sounds, videos, and logos is protected by trade mark, service mark, copyright, patent, trade secret, or by other law, and between you and us, is our sole and exclusive intellectual property (other than with respect to your data). In addition, all software, source code or object code in the Platform is, as between you and us, our exclusive intellectual property.

You have no rights in the Platform or in any part of it or in any modification or enhancement thereof, other than the rights temporarily granted to you pursuant to these Terms of Use.

You agree that any Intellectual Property Rights in any comments that you may provide to us in connection with the Platform or requests for new Platform features (each, an “Improvement Suggestion”) becomes our sole and exclusive property immediately upon you uploading or posting that Improvement Suggestion to the Platform or otherwise disclosing the Improvement Suggestion to us, and you hereby assign all Intellectual Property Rights in all and any such Improvement Suggestions to us effective as soon as you provide each Improvement Suggestion to us or upload or post an Improvement Suggestion to the Platform including, as applicable, pursuant to section 197 of the Copyright Act 1968 (Cth) and in equity. You consent to the infringement by us and any third party we authorise, of all Moral Rights that you may have in any Improvement Suggestions.

You must not take any step to invalidate or prejudice our (or our licensors’) Intellectual Property Rights in the Platform or otherwise. Without limiting the foregoing provisions, you must not register any security interest or purchase money security interest on the Personal Property Securities Register, or otherwise encumber or charge your rights in respect of your Data or with respect to the rights granted to you by these Terms of Use to use the Platform.

You and us each acknowledge that, as between you and us, in the event of any third party claim that the Platform infringes that third party’s intellectual property rights, we or you, not Apple or Google, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. However, you will be solely responsible for any such claims caused by your use of the Platform with devices, software and/or hardware not approved by us, or where caused by your breach of these Terms of Use, or the content that you upload into, transfer or process via the Platform.

Responsibility for other users

We do not accept responsibility for the conduct of any Users of the Platform. If you believe that another User of the Platform has breached these Terms of Use, please contact us.

We are not a party to any transaction for the supply of goods or services advertised by any User of the Platform. Before entering into any transaction with any other User of the Platform, you should carefully consider the applicable terms and conditions applicable to the transaction, obtain all appropriate advice and take all appropriate precautions.

Any dispute you have with another user of the Platform is between you and the other user. You release us from any claims that you may otherwise have against us in relation to any conduct of any user of the Platform and in respect of any content uploaded or transmitted by, or on behalf of, any user into the Platform.

We check content entered into, or uploaded into, the Platform from time to time, but we may not review or moderate all or any content. If we become aware of content that breaches our Acceptable Use Policy, we will remove the content and send an email to the person who uploaded or entered it explaining why it was removed. If you become aware of any content that you think breaches the Acceptable Use Policy, please contact us.

Third Party Tools

If you use the Platform in connection with third party software, applications, products and platforms (“Third Party Tools”), you indemnify us from and against any loss and/or damage that we may incur as a result of your use thereof and/or the interfacing of the Third Party Tools with our Platform, and:

  • you agree and acknowledge that: (i) the suppliers (also known as the providers) of the applicable Third Party Tools, and not us, are the suppliers and publishers of the Third Party Tools; (ii) we are not responsible for the performance, accuracy, quality or correctness of any Third Party Tools and/or their providers; and (iii) your use of Third Party Tools is pursuant to a contract between you and the applicable Third Party Tool provider(s), and not pursuant to a contract between you and us;
  • your use of Third Party Tools is at your sole risk, and not our risk;
  • we do not make any representations or warranties with respect to any Third Party Tools (whether to their performance, availability, compatibility with the Platform and/or otherwise) and/or with respect to any providers of Third Party Tools and/or any representations or warranties made by them;
  • we are not responsible for the practices, and/or terms and/or policies of Third Party Tool providers;
  • you agree that we have no obligation to provide any technical support or other assistance in connection with any Third Party Tools and that if we do provide any such technical support or other assistance, you will pay us for all time that we incur in connection therewith at a rate agreed prior to commencement of the technical support or other assistance, to be paid by you into our nominated bank account within 7 days of invoice by us from time to time; and
  • you shall be deemed to have irrevocably released us from any claims that you may otherwise have had against us with respect to any non-performance of the Platform, and with respect to any loss, damage or corruption of any of your data, caused by Third Party Tools and/or the interfacing between any Third Party Tools and your data and/or the Platform.

Except where we otherwise expressly specify in writing to the contrary, you agree that the providers of Third Party Tools are not our partners, co-joint venturers, representatives or agents and any link to any Third Party Tool from the Platform and/or interfacing and/or integration of the Platform with a Third Party Tool does not imply that we are affiliated with, or sponsor, endorse or approve the Third Party Tool and/or its provider.

CrewCard App Users

You agree that we may, at any time, access and/or inspect Data that you or your Users may upload or enter into the CrewCard App – Crew Access and/or the CrewCard App – Client Access and/or access and/or inspect your and/or their Platform Account, as deemed necessary by us to manage and provide CrewCard App – Crew Access and/or the CrewCard App – Client Access , including as required, to support, monitor usage, and perform maintenance and upgrades of the CrewCard App – Crew Access and/or the CrewCard App – Client Access and to monitor your compliance (and the compliance of your Users, if you are a Partner) with these Terms of Use and the terms of use that govern the use of the CrewCard App – Crew Access and/or the CrewCard App – Client Access. If you are a Partner, you are responsible for all use of the Platform, the CrewCard App – Crew Access and CrewCard App – Client Access App by your Users.

Limitation of liability

You agree and acknowledge that you are solely responsible for and you must indemnify us in respect of any loss and damage that we may incur in connection with any claims and/or complaints made by any third party where the claim is caused directly or indirectly by:

  • Your or your Users’ misuse of the Platform, the CrewCard App – Crew Access and/or the CrewCard App – Client Access 
  • Your breach of these Terms of Use;
  • Your breach of any applicable award, guideline, direction, law or regulation; and
  • Your goods and/or services and/or your advertising and/or sales and/or marketing practices.

Except in respect of any non-excludable guarantees implied by the Australian Consumer Law, we do not represent that the information and content displayed on the Platform is accurate, correct, up-to-date or error free. The information and content on the Platform do not constitute professional advice. You agree that you will seek all appropriate financial, legal and other advice as applicable, and verify any reports or other information provided by the Platform, before relying on any information you obtain from the Platform.

Except in respect of our breach of any non-excludable guarantees implied by the Australian Consumer Law or any other applicable law, you and us are not liable to each other for any indirect, special or consequential loss or damage incurred by the other, including liability for loss of profits, loss of business opportunity, loss of savings, or loss of data.

Except in respect of our breach of any non-excludable guarantees implied by the Australian Consumer Law or any other applicable law, to the maximum extent permitted by law (and if permitted by law), we will not have any liability to you for any loss or damage howsoever arising in relation to your use or inability to use the Platform.

The goods and services that we supply under these Terms of Use may come with implied non-excludable guarantees which are regulated by the Australian Consumer Law. The extent of any implied guarantees that may be applicable to you will depend on whether you are a ‘consumer’ of goods or services within the meaning of that term pursuant to the Australian Consumer Law as amended. Where you are a ‘consumer’ for the purposes of the Australian Consumer Law, we are required to provide and shall be deemed to have provided the following mandatory statement to you: “our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

If the goods or services supplied by us to you are supplied to you in your capacity as a ‘consumer’ of goods or services within the meaning of that term in the Australian Consumer Law as amended you will have the benefit of certain non-excludable guarantees in respect of the goods or services and nothing in these terms and conditions excludes or restricts or modifies any guarantee which pursuant to the Competition and Consumer Act 2010 (Cth) is so conferred. However, if the goods or services are subject to a non-excludable guarantee implied by the Australian Consumer Law and the goods or services are not ordinarily acquired for personal, domestic or household use or consumption, then pursuant to section 64A of the Australian Consumer Law, we limit our liability for breach of any such non-excludable guarantee implied by the Australian Consumer Law (other than a guarantee implied by sections 51, 52 or 53 of the Australian Consumer Law) or expressly given by us to you, in respect of each of the goods and services, at our option, to one or more of the following:

  • if the breach relates to goods:
    • the replacement of the goods or the supply of equivalent goods
    • the repair of such goods;
    • the payment of the cost of replacing the goods or of acquiring equivalent goods; or
    • the payment of the cost of having the goods repaired; and
  • if the breach relates to services:
    • the supplying of the services again; or
    • the payment of the cost of having the services supplied again.

Any warranty against defects provided by us to you in your capacity as a ‘consumer’ under the Australian Consumer Law is in addition to your other rights and remedies under a law in relation to the goods or services to which the warranty relates.

Except with respect to any non-excludable guarantees that may be implied by the Australian Consumer Law, all conditions, warranties, guarantees, rights and remedies implied in these Terms of Use are excluded, to the extent possible by law.

To the extent that our liability is not otherwise excluded by these Terms of Use, except with respect to any non-excludable guarantees, our liability to you is limited, in the aggregate, to $100.

Termination

If you are not a Partner, we may terminate these Terms of Use and your access to the Platform or any part of it at any time without notice.

If you are a Partner, we may terminate these Terms of Use and your Users’ access to the Platform by notice to you if you or any of your Users:

  • breach any term or condition of these Terms of Use that is incapable of remedy;
  • breach any term or condition of these Terms of Use that is capable of remedy but is not remedied within 14 days of demand by us; or
  • where reasonably necessary to protect our legitimate commercial interests.

We may take down the Platform or take the Platform or any part of it offline at any time without notice where reasonably necessary to protect our legitimate commercial interests.

Termination of these Terms of Use and access to the Platform does not affect any accrued rights of either party.

Export Control

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Personal Property Securities Act

You are expressly prohibited from registering a security interest on the Personal Property Securities Register established under section 147 of the Personal Property Securities Act 2009 (Cth) in respect of the Platform, the Licence or any rights granted under these Terms of Use. Without limiting our rights, if you or any person on your behalf records a security interest of any type on the Personal Property Securities Register in respect of the Platform, we may immediately terminate these Terms of Use and your access to the Platform without notice.

Notices

Any notice issued to you from us or from us to you shall be in writing and sent by hand delivery, post or email. Where sent from us to you, we shall use your contact details for your account.

You may contact us or send a notice to us using our contact details that are specified on our website at https://www.crewcard.co/.

If you are a User, we may issue notices to you by sending them to your Partner.

Any notice issued by hand shall be deemed delivered upon delivery.

Any notice issued by post shall be deemed delivered 6 Business Days after posting if posted domestically, or 15 Business Days after posting if posted internationally. Any notice issued by email shall be deemed delivered when the email is sent. We may send you email or other electronic messages concerning your account and the Platform from time to time.

General

The Platform is only available to persons who are able to enter into legally binding contracts.

All rights not expressly granted to us in these Terms of Use are expressly reserved by us.

You shall not assign, transfer, license or novate your rights or obligations under these Terms of Use without our prior written consent. We may assign, transfer, license or novate our rights under these Terms of Use by notice. We may also, by notice to you, novate our obligations under these Terms of Use at any time in connection with a restructure or sale of all or part of our business.

These Terms of Use constitutes the complete and exclusive statement of the agreement between you and us with respect to the Platform, superseding all proposals or prior agreements, oral or written, and all other communications between you and us relating to the Platform.

No exercise or failure to exercise or delay in exercising any right or remedy by a party shall constitute a waiver by that party of that or any other right or remedy available to it.

If any provision of these Terms of Use or its application to any party or circumstance is or becomes invalid or unenforceable to any extent, the remainder of these Terms of Use and its application shall not be affected and shall remain enforceable to the greatest extent permitted by law.

These Terms of Use shall be governed by the laws of New South Wales, Australia. You and us submit to the non-exclusive jurisdiction of the courts located in New South Wales and any courts of appeal therefrom, with respect to any dispute that may arise in relation to the Platform.

The exclusions and limitations of liability set out in these Terms of Use shall apply to the fullest extent permissible at law, but we do not exclude or limit liability which may not be excluded or limited by law. Without limiting the foregoing provisions, we do not exclude liability under the Australian Consumer Law which is prohibited from being excluded.

Amendment of these Terms of Use

We reserve the right to amend, modify and/or replace these Terms of Use at any time at our discretion on 21 days’ notice to you using any email address that you enter into your Platform Account (“Amendment Notice”). Your continued use of the Platform will be deemed to constitute your acceptance of the amended Terms of Use. It is your responsibility to ensure you are familiar with the most recent version of these Terms of Use prior to each use of the Platform. If you object to our amendments of these Terms of Use, you must provide a written notice to us within 7 days of our sending of an Amendment Notice (“Amendment Objection Notice”). We will respond to an Amendment Objection Notice within 14 days. We may withdraw our amendments to these Terms of Use the subject of the Amendment Notice by sending you a notice confirming their withdrawal during that 14 day period. If we do not so withdraw our amendments to these Terms of Use, you may cancel your Platform Account.

You must not provide your Platform Account name or the password for your Platform Account to any person (other than to your Partner, if you are a User). You agree and acknowledge that you shall be solely responsible for the confidentiality of your username and password and any use of your Platform Account (including unauthorised use). You must immediately notify your Partner and/or us if you become aware of any unauthorised use of your and/or another User’s Platform Account and/or unauthorised disclosure of your and/or another User’s Platform Account details.

Users are granted a right to use the Platform in accordance with these Terms of Use. That is the full extent of their relationship with us. Staff Members are not employed by us, nor are they our contractors. Partners and Users do not have the authority to represent themselves as having any connection with us, including by agency, joint venture or partnership. We merely provide the Platform. We do not provide any labour services and/or labour hire services via the Platform.