Crew User Guide

There are multiple actions that can be performed on this page. 

By default shifts page will only display a week shifts. Tap the filter icon to modify it.

The top right corner has three buttons. The first buttons allows you to filter the job by date.

The question mark button opens a colour code.

Message icon will take you to a live chat where you can message crew, team leaders and supervisors about jobs.

Returning to the Shifts page on the left side you can tap the Daily icon to direct you to the Daily Page, tap Calendar icon to view the shifts via calendar mode alternatively you may tap the Portal icon. 

Crew my be able to check in and out in shifts page. Once the check in button has been tapped it will direct the crew to the job details page wherein they can select the time from the time picker. Note that this vary depending on the settings  set on Check in and out. 

If you would like to alter the settings for the crew check in and out, please contact support@personnelmanager.com.

In the Job Details page, you can expand jobs to view more information by pressing the arrows.

This screen will present you with buttons:

Check List: When the shift is booked, they can create a check list that must be done at shift

Photos: If a photo from the job needs to be upload press choose files and allow access to your photos

On the top right corner of the job details press the three lines. The screen below will pop out.

Day Sheet is only be available to Team Leaders, Supervisor, Client and Duty Managers. To assign a Team leader, please refer to https://www.crewcard.co/crewcard-user-guide/ >>7.1 Job Sheets.

Day sheet:
Team Leaders, Supervisor, Client and Duty Managers can enter times directly into the system and to report the performance of a crew. They can also process safety inspection and induction.

Job Details: Similar with the crew member, you also have the Job Details section on the Day Sheet. The only difference is that you have the Supervisor section. As Team Leader, you will be able to enter the details of the Supervisor on this field if it’s available.

Staff GPS: You can drag the slider to show the pin of 

the crew on each given time. You can also click Refresh Map to display the most current location of the crew.

Check in/out and breaks: The Day Sheet will refresh and the selected Check In time will be reflected in green font with “CL” mark for Team Leader.

Timesheet: Click the Timesheet link on the Day Sheet to view the time entered by Crew, Supervisor, Team Leaders, Admin and Duty Managers. See below for an example:

When using the CrewCard App, it is easy for both the crew, clients and supervisors to keep track of crew members break times, start and finish times. The constantly updating software records when a crew member has checked in and or checked out of their shift. This is recorded on the day sheet, timesheet and shift logs. 

Please contact support@personnelmanager.com if you wish to turn on the Daysheet Check in/ Check out function.

Sign Off: Affix your signature on this field if you are satisfied with the job rendered by the crew.

Day Sheet Submission Click the Submit button to submit the Day Sheet. A checklist of requirements will appear for your review before submitting the Day Sheet. Once you are certain that everything is in order, click Yes. Click OK. Day Sheet is now submitted and lock icon will appear.

This what the crew view looks like:

Inspection

Induction

Incident Report

Safety Issue

Actions

Safety Forms

• Inspection
• Induction
• Incident Report
• Safety Issue

If you tap on these options, it will open the safety forms for you fill out.

Inspection:

This is the Venue Inspection Form. When you tap on this option, it will open the Venue Inspection Form where you will be able to enter information about the venue.

Workplace inspections help prevent incidents, injuries and illnesses. Through a critical examination of the workplace, inspections help to identify and record hazards for corrective action.

The content of the Venue Inspection Form may vary from one client to another. The contents of the form are set via the Admin Portal.

You can click on the arrow buttons to display the fields where you can enter data and information.

Once you have completed filling out the forms, affix your signature and click Submit.

After you have submitted it, the form will ask you if you want to submit a Report Safety Issue. Click Yes if you want to report a safety issue, otherwise click No.

Induction: 

A safety induction is conducted to welcome new employees to the company and prepare them for their new role. It ensures workers are fully informed about the organisation and are aware of their work and responsibilities. It serves as a starting point for an organisation to introduce a culture of safety in the workplace.

This is the Safety Induction Form for Team Leader. For other crews, it will show as General Activity Induction.

Note: The contents of the Safety Induction Form may vary depending on how it was configured from the Admin Portal.

Use the arrows to expand the information: 

Job Details: The current job 

Venue Information: Staff entry, security location, first aid location, emergency meeting point, restrooms location

Venue Safety Alerts: If there are reported safety issues on this venue, it will show up here.

Tool Box Talk: Click on the plus icon to display the content for Tool Box discussion.

If a selected Activity is mapped to SWMS/PPE and Policies, it will appear on the Safety Induction. Click on PPE to display the required PPE for the job.

Incident Report:

Click the “i” icon to view the details of the insurance company.

You can now start filling out the Incident Report Form:

• Time of Incident
• Incident Location
• Description of Incident
• Staff Name
• Mobile Number
• Witness Name
• Witness Mobile Number

For the question, “Have you ever received medical care for this incident?”, you can select Yes or No.

If you received a Medical Certificate, you need to upload it to the system. Select Yes or No to answer if you have lodge a Workers Compensation claim.

Affix your signature and click Submit once completed.

Safety Issue:

This Report Safety Issue Form will identify health and safety problems in the workplace.

Fill out the safety form, select the job from the dropdown menu. This will automatically fill out the Venue and Client information. 

Click the plus sign  if will show you instructions on how to use the Risk Matrix.

Fill out the Potential Issue by clicking the plus icon:
Location: Identify the location of the safety issue and enter on this field
Safety Issue Description: Describe the safety issue and provide more details as needed
What harm could be the safety issue cause: Identify what harm it can cause to employees, clients and other stakeholders
What crew at risk: Identify which crew are at risk
Likelihood: Select from the dropdown menu

• Certain to Occur
  expected to occur in all circumstances (every time)
• Very Likely
  Will probably occur in most circumstances (1 in 5 times)
• Possible
  Might occur occasionally (1 in 50 times)
• Unlikely
  Could happen at some time (1 in 100 times)
• Rare
  May happen only exceptional circumstances

Consequence: Select from the dropdown menu

• Catastrophic
  Many injuries fatalities and widespread medical attention required
• Severe
  Extensive injuries hospitalisation possible fatalities, long term disabilities
• Major
  Medical treatment required but no fatalities
• Moderate
  Minor injuries no fatalities first aid treatment required
• Minor
  No injuries or fatalities little or no personal support required

Risk Rating: Depending on your choice on the Likelihood and Consequence, the Risk Rating is calculated automatically.

• Extreme
• High
• Medium
• Low

Now select the Control Measure that can be used to mitigate the Safety Issue.

• Elimination – Physically remove the hazard
• Substitution – Replace the hazard Eg, swap faulty equipment for safe equipment
• Isolation – separate the hazard from the people at risk by isolating it Eg. barricade the hazardous area
• Engineering – Isolate people from the hazard Eg. Cordon off the area where the hazard is found
• Administration – Change the way people work Eg. Use a forklift to lift a heavy load or use a ramp to a loading dock or move a truck closer to the load in
• PPE – Protect the worker with Personal Protective Equipment Eg. Steel cap safety shoes/boots, hard hats, Hi Vis safety vests, gloves

Based on the selected ControlMeasure, select the New Likelihood and New Consequence. This will calculate a new Risk Rating.

Sign the form and press Submit. 

Offline Functionality

The offline functionality acts as a backup for data in situations where the CrewCard system experiences downtime or loss of internet connection. Once the job list page, job details page and daily job page have been loaded while online, users will still have access to them, even when offline.