CrewCard

Complete HR & Payroll Software for Australian Hospitality Teams

CrewCard is the all‑in‑one workforce management app built specifically for Australian hospitality teams, handling compliance, safety, HR, payroll, client invoicing and more—allowing you to focus on delivering outstanding guest experiences.

How CrewCard can help

CrewCard streamlines managing a hospitality team—from recruitment and onboarding through to scheduling and payroll. Whether you operate hotels, restaurants, or event venues, CrewCard helps you manage your team efficiently on any device.

Simple, automatic compliance & safety checks

Streamlined recruitment & onboarding

Flexible staff scheduling tools

Automated invoices and client portal access

Integrated payroll - ATO approved

Communicate quickly via mobile app, email or SMS

In other words, CrewCard simplifies, streamlines & automates workforce management in the hospitality context.

Simplify Onboarding & Compliance Checks

CrewCard’s extensive HR features enable quick, digital onboarding of hospitality staff—collecting required certifications, training records, and hygiene standards in one place, while generating custom reports to monitor compliance.

Build detailed employee profiles and send requests for all relevant documentation – qualifications, visas, AHPRA checks, 100 Points of ID, police checks, vaccination status and more stored in one location.

Then, create custom reports to track useful HR analytics, set early warnings to learn when important renewal dates are coming up, monitor professional development over time, and utilise integrated VEVO checks to ensure no one breaks their regulatory requirements.

Stay on top of staff schedules

Ensure the right staff are in the right place with CrewCard’s scheduling tools, which allocate shifts based on availability, qualifications, and proximity. Roster updates are sent directly to mobile devices.  

When it comes time to deliver the roster to your team, send it straight to their phones or communicate automatically via email and SMS. If something isn’t right, it’s just as simple to make changes.

Ensure the safety of your team

CrewCard comes packed with an array of safety features designed to help admins keep track of their people and ensure their safety in all situations.  

In addition to compliance monitoring and regulatory checks, Advanced safety features, including real‑time GPS geofencing and check-in systems, help monitor staff and ensure their safety during shifts.  

Plus, team members will see on a map where they need to go each day, they can check in and out to track their shifts, and if there’s ever a problem, they can send alerts, write incident reports or communicate directly with managers using in-app messaging

Build accurate timesheets​

Accurately track work hours, including breaks, with digital timesheets. Managers can generate reports on hours and labour costs to support strategic decisions.

Reduce Payroll Complexity

Automated payroll processing calculates wages, taxes, and contributions accurately, reducing administrative burdens and ensuring compliance with ATO standards.  

With pay and charge rates set up, CrewCard will automatically calculate the correct rates when you assign staff to their shifts. Additionally, it handles tax calculations, deductions, super contributions and compliance on your behalf, reducing errors and giving your admins back their precious time.  

Take the effort out of client invoicing

Why spend your day generating, sending and tracking invoices when you have so many other things to do? CrewCard streamlines invoicing by automatically compiling staff hours, rates, taxes, and fees, so you can generate accurate invoices quickly.

CrewCard for hospitality organisations FAQ

Yes. CrewCard has been designed with a wide range of users in mind. With simple functionality, clear buttons and easy-to-learn features, it should be simple for anyone on your team to pick up and use with only a small amount of initial training.

We recommend that admin teams use the CrewCard website portal in conjunction with their mobile device to maximise the value out of the system.
Meanwhile, all team members need to do is simply download CrewCard onto their iOS or Android device. From there, they will be able to check in and out of their shifts, track their location, find additional job instructions and message their team.

CrewCard offers a cost-effective solution with flexible subscription options.

To learn more about what CrewCard might cost your hospitality organisation, book a live demo with our team today and we’ll walk you through it.

Yes, CrewCard can be used to perform simple VEVO checks to ensure that new team members meet regulatory requirements, no one exceeds their legal work hour limitations and that their visa status allows them to legally work for your organisation.

Absolutely, from onboarding to invoicing, CrewCard supports every stage of workforce management.

Out of the box, CrewCard can:

·       Onboard new talent quickly and efficiently, ensuring all background and compliance checks are performed.
·       Allocate and track staff shifts across different clients.
·       Keep an eye on staff safety with GPS geofencing and location tracking.
·       Automate the creation and sending of client invoices.
·       Integrate with platforms like Job Adder to combine functionality across apps.
·       And more.

Additionally, talk to us today about how we can white label the app so that it features your branding, giving your agency a professional edge over the competition.

Yes, CrewCard has been designed to integrate seamlessly with a variety of common business apps that make it easy to implement into your existing workflow.

Xero and MYOB are two common platform integrations, but we can also integrate with Employment Hero, Job Adder, Astute and beyond.

Learn More about Integrations

Unlock true workforce efficiency with CrewCard. Book a live demo today to get started.

CrewCard is the digital revolution your team has been waiting for. Contact us today and we’ll walk you through the app’s core features, and show you all of the ways it could benefit your unique organisation.