CrewCard

CrewCard – Supervisor App Access

1.0 Welcome to CrewCard

Check your team who’s working where anytime/anywhere with CrewCard. User friendly, simple and convenient specifically made to handle your business needs.

 

 

1.1 iOS download

Launch the App Store

Search the app CrewCard by Personnel Manager

Press download

 

Click the app

1.2 Android Download

Android Download

Launch the Google Play Store.

Type CrewCard in the search bar.

Tap Install once you’ve found the app.

2.0 Login

After downloading the app, launch the CrewCard app and you will be taken to the login page. Admin of the system will give you access to the app and provide you with a password.

 

3.0 Home

Home displays jobs by the day. Scroll left and right to find the date you wish to view. Click the arrow on the job you wish to view, this will display more job details.

 

The Crew Pass icon is to view the Access Level, Job details as well as any relevant qualifications that Crew Member will require for that Job. The CrewPass will automatically display all qualifications of the Crew Member that are associated with the Activity of that shift. Additionally you can view and select Qualification docs, Simply tap Email selected Docs and send the docs to yourself or to your clients.

 

4.0 Jobs

The Job page will display job cards for your current job bookings and upcoming job bookings. The job card will have the following details:

Job Number 

Location of the job

Activity for the Job

Client Name

Click the arrow to view Job Details: 

 

GPS MAP: The GPS maps will display a pin representing the crew members. The pin will determine if the crew is within the vicinity of the job location. You can also slide the timer to see the whereabouts of the crew on a given time.

App Communication 

On the Job Details page, you can call or send a message to the staff.

Simply tap on the phone icon of the staff to initiate the call.

Next to each crew there is a phone icon with the En Route (EN) key  – a notification will be sent to the crew if they are en route to the job location. If they have confirmed to be en route, a check mark will appear next to “EN”.

The message icon allows you to message the crew through the app. Under is the  Check In (CI) key – once crew has checked in to the job, there will be a check symbol next to “CI”

Notes: Add a checklist for the crew to make sure they complete all tasks on the job and bring all the required equipment. 

Star Rating

You can rate the star based on his performance. Tap the star icon to open the rating pop-up. Select the number of stars for the rating of the crew.

You may also leave your feedback and tap the boxes below if they have complete PPE, Uniform, shown Professionalism and workmanship during the entire shift.

Documents button: Allows you to view and send the Staff’s Qualification documents.

 

5.0 Profile

On the Main Menu please tap Profile.

Once on your Profile Page, you may access the following Information:

  • First Name
  • Last Name
  • Email
  • Phone

 

 

6.0 iOS Kiosk

For instances where a crew does not have access to their phone during their shift, CrewCard has developed a feature called Kiosk. The kiosk would enable clients or supervisors to Check-In/Out, and Start/End break on behalf of the crew. To use this feature please follow the instructions below:

On the Main  Menu please tap Profile.

You would be redirected to your Profile and would be able to view your Kiosk Pin, you may tap Reset to generate a new Pin. Once the new pin is generated please take note of the pin as it is needed in the latter part of the process.

Please tap the Main Menu at the top-left corner of the page and tap Kiosk.

You will be redirected to a page where the Kiosk Pin would be needed, please input and enter.

A page where a list of locations where a crew(s) is assigned will be provided. Please select the location from the list.

A page showing a list of the crew will be provided. Please select a crew from the list by tapping their picture and selecting Check In.

A window would appear, asking for the kiosk pin of the crew. Once done a confirmation window would appear with the status of the check-in. Tap Ok to confirm. (For scenarios where the client only has 1 tablet/smartphone at the location, the Crew is required to check in by themselves else the client or a supervisor would have to check in on behalf of the crew). 

To add, please see the list below on what each border color on the crew’s profile means.

  • No Color – Crew haven’t checked-in yet.
  • Green – Crew is currently checked-in.
  • Red – Crew has checked-out.

For adding a break please select the crew’s profile and select Add Break (For scenarios where a crew does not have a break you may select check out.)

After selecting Add Break, a window would appear where you may select Date, Hour, and Minute according to the break time. Once done please tap Done.

A window would appear, asking for the kiosk pin of the crew. Once done a confirmation window would appear with the status of the break. Tap Ok to confirm.

For ending a break please select the crew’s profile and select End Break.

After selecting End Break, a window would appear where you may select Date, Hour, and Minute according to the break time. Once done please tap Done.

A window would appear, asking for the kiosk pin of the crew. Once done a confirmation window would appear with the status of the break. Tap Ok to confirm.

For checking out please select the crew’s profile and select Check Out.

After selecting Check Out, a window would appear where you may select Date, Hour, and Minute according to the checkout time. Once done please tap Done.

A window would appear, asking for the kiosk pin of the crew. Once done a confirmation window would appear with the status of the checkout. Tap Ok to confirm.

Once an employee has been checked out a red border would be placed around their picture. You may also tap on the time below the picture to view the timesheet it can provide information regarding the following:

    • Check-In Time
    • Start Break Time
    • End Break Time
    • Check-Out Time
    • Crew, Supervisor, or Client (on who have attended the activity)

There is also a Search function represented by the search icon beside Kiosk at the top of the page. The Search function may help you filter and manage multiple crew’s.

To exit the Kiosk page please select the X icon at the top-right part of the page. For clients or supervisors you would need to enter your Kiosk Pin to exit and will be redirected to the homepage.

7.0 Android Kiosk

For instances where a crew does not have access to their phone during their shift, CrewCard has developed a feature called Kiosk. The kiosk would enable clients or supervisors to Check-In/Out, and Start/End break on behalf of the crew. To use this feature please follow the instructions below:

On the Main Menu please tap Profile.

You would be redirected to your Profile and would be able to view your Kiosk Pin, you may tap Reset to generate a new Pin. Once the new pin is generated please take note of the pin as it is needed in the latter parts of the process.

Please tap the Main Menu at the top-left corner of the page and tap Kiosk.

You will be redirected to a page where the Kiosk Pin would be needed, please input and enter.

A page where a list of locations where a crew(s) is assigned will be provided. Please select the location from the list.

A page showing a list of the crew will be provided. Please select a crew from the list by tapping their picture and selecting Check In.

A window would appear, asking for the kiosk pin of the crew. Once done a confirmation window would appear with the status of the check-in. Tap Ok to confirm. (For scenarios where the client only has 1 tablet/smartphone at the location, the Crew is required to check in by themselves else the client or a supervisor would have to check in on behalf of the crew). 

To add, please see the list below on what each border color on the crew’s profile means.

  • No Color – Crew haven’t checked-in yet.
  • Green – Crew is currently checked-in.
  • Red – Crew has checked-out.

For adding a break please select the crew’s profile and select Add Break (For scenarios where a crew does not have a break you may select check out.)

After selecting Add Break, a window would appear where you may select Date, Hour, and Minute according to the break time. Once done please tap Ok.

A window would appear, asking for the kiosk pin of the crew. Once done a confirmation window would appear with the status of the break. Tap Ok to confirm.

For ending a break please select the crew’s profile and select End Break.

After selecting End Break, a window would appear where you may select Date, Hour, and Minute according to the break time. Once done please tap Ok.

A window would appear, asking for the kiosk pin of the crew. Once done a confirmation window would appear with the status of the break. Tap Ok to confirm.

For checking out please select the crew’s profile and select Check Out.

After selecting Check Out, a window would appear where you may select Date, Hour, and Minute according to the checkout time. Once done please tap Ok.

Once an employee has been checked out a red border would be placed around their picture. You may also tap on the time below the picture to view the timesheet it can provide information regarding the following:

  • Check-In Time
  • Start Break Time
  • End Break Time
  • Check-Out Time
  • Crew, Supervisor, or Client (on who have attended the activity)

There is also a Search function represented by the search icon beside Kiosk at the top of the page. The Search function may help you filter and manage multiple crew’s.

To exit the Kiosk page please select the X icon at the top-right part of the page. For clients or supervisors, you would need to enter your Kiosk Pin to exit and will be redirected to the homepage.