ATO STP Sending Service Provider Notification – CrewPayer Users

Important ATO Compliance Update

STP Sending Service Provider Notification Required by 30 May 2026

If you use CrewPayer for payroll, your Single Touch Payroll submissions are sent via our Sending Service Provider, OZEDI. The ATO now requires employers using a hosted sending service provider to notify them of the provider’s Software ID.

View Requirements See Step-by-Step Guide
Deadline Reminder

Complete this notification by

30 May 2026

This notification only needs to be completed once by an authorised person for your business.

What you need before you start

Before notifying the ATO, please ensure you have the following details ready. The Software ID must be entered exactly as shown in the SSID field under the ‘Company Settings’ tab. Please refer to the step by step guide to locate this.

Sending Service Provider
OZEDI Holdings Pty Ltd
ABN
47 167 142 672
Software ID
0000000000

How to notify the ATO

An authorised person for your business will need to complete the following steps in Access Manager.

1
Log in to Access Manager via https://am.ato.gov.au/.
2
Select My hosted software services.
3
Select Notify the ATO of your hosted service.
4
Search for OZEDI using the ABN or business name.
5
Select the correct ABN link.
6
Enter the Software ID exactly as provided.
7
Select Next.
8
Read the Notification Statement and select Save.
Important: A confirmation message will appear once the notification has been successfully submitted.

Where to find your Company SSID

If you need to confirm your Company SSID within CrewPayer, follow these steps:

1
Select Payroll Admin from the right-side menu.
2
In the Payroll Admin portal, select Settings from the right-side menu.
3
Click the Company Settings tab.
4
Your Company SSID will appear in the first field on the page.

Need help?

If you require assistance with this process, our team is more than happy to guide you through it.

Please email to support@crewcard.co.

Important notes

Accuracy

Please ensure the Software ID entered matches exactly the details we have provided.

One-time notification

This notification only needs to be completed once by your business.

Deadline

The ATO requires this notification to be completed no later than 30 May 2026.