CrewCard Pricing Policy Effective December 2024
This pricing policy page provides a clear overview of what you can expect, specifically tailored for employment agencies across various industries, including labor hire and hospitality. Please note that logistics and delivery companies follow a separate pricing model, which can be viewed [here]. Pricing may vary based on factors such as customization requests, add-ons, SMS credits, and other considerations.
Base Subscription Costs
whereas asterisk (*) indicates more detailed information in the appendix below.
1.1 Premium Plan Inclusions | Starts from $87.50 |
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Up to 10 Staff / Week* | |
Onboarding | |
Scheduling | |
Timesheets | |
STP Payroll (CrewPayer) * | |
super Clearning * |
|
Human Resources | |
3GB Storage Memory * | |
GPS Staff Tracking | |
Company Policies | |
Project Management | |
Inductions | |
Instructions | |
Incident Reports | |
Internal Processes | |
Contracts | |
Safety * | |
CrewCard App Access | |
All CrewCard User Types * | |
Basic Support Package * |
Additional Information
Add-ons
Rules Build *Although we assist our Partners to set up their pay and charge rates, Personnel Manager takes no responsibility for the pay and charge rates in the system as per our Terms of Use* | $750 / per rule built e.g. per award or enterprise agreement. |
SMS Incoming Fee (Own number) | $25 / per month |
Back-Up SMS | $15 / per month |
Storage Memory | $10/GB Billed Monthly |
App to App Voice and Video Calls minute App to App Messages (not via SMS) – Included | $1c / per minute |
Shift Export Backups (Daily Export) | $50 / per month |
Shift Export Backups (Hourly Export) | $100 / per month |
Businesses *for each additional Businesses* | $50 / per month |
Policies * | $99 / per policy |
Training Services | $3000 for 3 days (8hrs each day) |
Consultation (F2F) / Training Services * | $299 / per Hour minimum 4hrs |
Consultation (Video) * | $ 149 / per Hour minimum 2hrs |
White Label App * | $25000 / per app (Initial Set-Up Fee) $2000 / per month (Ongoing Cost) |
Rental Point Integration | $30 / per month connection fee $0.05c per shift for all future shifts scheduled in the CrewCard system at the time of invoicing. |
Astute Integration Set-Up | $1500 (Integration Set-Up Fee) |
Archiving | $2500.00 to archive a long running version of CrewCard and create a new instance on the current or new url. |
Premium Support Package* | $250 / per Month (in addition to your subscription) |
Off-Package Support Hours | $75 / hour minimum 15 minute increments of support time spent working on your support issues. |
Implementation Cost
Initial Set Up Fee Note that a one-time set-up fee of $6,950 is required to configure and tailor our system to your specific needs. |
Customisation Request
Customisation Request CrewCard Charges $175/Hr for customisation request, subjected to approval. Note that we or our assignees own the intellectual property rights in all customisations and integrations. All feature suggestions will be considered however paid customisation is the only way to guarantee that requested features will be implemented according to an agreed estimated schedule and billed at an agreed hourly rate on a monthly basis. Please note, we do not provide fixed price quotes or agreements. Development is charged on an hourly basis. |
SMS Outgoing Fee
The following Outgoing SMS rates apply. Price per outgoing SMS unit (Maximum 160 Characters)
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Policies
Generic Policies for your company to be accessed by crew within their crew portal or within the recruitment module.
CrewCard Ad Hoc Services: |
Consultation Fees
Consultation means providing training to our partners how to best use CrewCard software for their circumstances. This including Rates, Rules, Activities and Categories Set Up or Maintenance, Xero Integration, MYOB Integration, Rental Point Integration, Resources Set Up, Actions Set Up, SWMS Set Up, Settings Set Up. Additional consulting services are charged at $299.00 per hour in 15 minute minimum increments, applied to your monthly tax invoice. $299.00 per hour plus travel and accommodation expenses (min 4hrs) Video call or phone call consultation $149.00 per / hr (min 2hrs) Personnel Manager is unable to provide phone or after hours support for out of contract partners. Prices for out of contract partners are higher than in contract partners. |
White Label App
White labelling entails the rebranding of your company name, logo, and potential minor adjustments to button colours, headers and footers within the app environment, subject to the express written permission of CrewCard. App names should be limited to a maximum of 10 characters. Please note that white labelling does not extend to web portals in any capacity. “Per App” refers to either iOS or Android platforms. The initial cost for white labelling either the iOS or Android app is $25,000, with an ongoing monthly cost of $2,000. To white label both the iOS and Android apps, the initial cost would be $50,000, with an ongoing monthly cost of $2,000, in addition to any other subscription or ad hoc charges incurred. |
Premium Support Package
Premium Support Package is charged at an additional $250 per month to your subscription and includes:
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Appendix (*)
Appendix 1.1Please note that premium plans are billed monthly. * Workers – Please note that the included 10 workers refer to actual workers confirmed on shifts. If there are more than 10 active workers, a fee of $3 per week will be charged for each additional worker beyond the included 10. * Super Clearing – This ATO-approved Single Touch Payroll and Super Clearing House module integrates seamlessly with CrewCard, ensuring efficient and compliant payroll and superannuation management. *Support – Support means providing technical advice on how to operate CrewCard software. If we determine that your call is for a consultation rather than support, we will notify you and you will be charged at consultation rates set out below. * Basic Support Package – To be eligible for our Basic support package you must have a existing non-discounted CrewCard Plan.
*User Types – Below outlines the type of User accounts for the CrewCard Plan.
Below outlines the type of User accounts for CrewCard Apps Access, that are available on the CrewCard App and the CrewCard Crew App.
*Safety – the following comprehensive features included in our system Safe Work Method Statements (SWMS) Rental Point Investigation – Please note that any investigations conducted regarding RP2XML that conclude an issue was not attributable to CrewCard will incur a charge of $150 per hour. |