Users billed monthly in arrears for 1 Admin User and Total Staff Users in the Crew List + Disabled Crew List + Blocked Crew List + Deleted Crew List Pages.
Users billed monthly in arrears for 1 Admin User, Duty Manager Users, Business Manager Users and Staff CONFIRMED on Shifts.
All Features in the Scheduling Plan Plus:
The following Outgoing SMS rates apply.
Price per outgoing SMS unit (Maximum 160 Characters)
*Calculation of number of SMS units
Information point: The SMS system allows a maximum message size of 160 characters. If a user sends a longer message, the system splits it to two or more separate SMS units that may be reassembled on delivery so that they appear to be a single message (or, on some handsets, may be delivered as a series of separate SMS). When a longer message is split in this way, the components are no more than 153 characters long, because seven characters are used to facilitate re-joining on delivery. As a result, a longer message will result in more than one SMS unit being transmitted, and charges apply accordingly, as described in this clause.
Charges for Outgoing SMS will be based on the number of SMS units you send, calculated in accordance with the following rules:
(a) If you include any Unicode characters and send via a Unicode supported service, content that contains no more than 70 characters counts as one SMS unit. In all other cases, content that contains no more than 160 characters counts as one SMS unit.
(b) If you include any Unicode characters and send via a Unicode supported service, content that contains more than 70 characters counts as one SMS unit for each block of 67 characters or part thereof. In all other cases, content that contains more than 160 characters counts as one SMS unit for each block of 153 characters or part thereof.
(c) A ‘character’ includes each individual letter, digit, punctuation and other symbol in the Content.
(d) Each press of a ‘spacebar’ generates a separate character.
(e) Some special symbols and non-English letters may comprise more than one character and you will be charged accordingly.
(f) Where an SMS is sent to multiple End Users, each one is counted separately.
1 Dedicated Incoming SMS Number:
$25 / month
Dedicated Incoming SMS Messages:
Service Charge payable for any additional storage memory used. 2GB storage memory is included for all plans. Additional storage memory is $5.00 per month / GB
CrewCard App Communications:
App to App Voice and Video Calls – 1 cent per minute
App to App Messages (not via SMS) – Included
Email send via the Bulk email function is $5.00 per / 1000emails
Vevo check cost is $1 each check per / month
CrewCard Ad Hoc Services:
Set Up Fee:
$2500.00 to Set up CrewCard software website.
$500.00 for CrewCard Apps set up.
$3000.00 for 3 days (8hrs) set up service plus travel and accommodation expenses.
Consultation rates apply after 3 days Implementation period finishes.
$149.00 per hour plus travel and accommodation expenses (min 4hrs)
Video call or phone call consultation $99.00 per / hr (min 2hrs)
Customisation / Integrations:
$85.00 – $350 per / hour upon our approval
Note that we or our assignees own the intellectual property rights in all customisations and integrations.
All feature suggestions will be considered however paid customization is the only way to guarantee that requested features will be implemented according to an agreed estimated schedule
Rental Point Integration:
$30 per month connection fee and $0.05 per shift for all future shifts scheduled in the CrewCard system at the time of invoicing.
$2500.00 to archive a long running version of CrewCard and create a new instance on the current or new url.
09:00am – 17:00pm Monday – Friday AEST
After Hours support charges may apply, in our absolute discretion.
Below outlines the type of User accounts for the CrewCard Premium Plan.
Below outlines the type of User accounts for CrewCard Apps Access, that are available on the CrewCard App and the CrewCard App.
CrewCard Scheduling Users are billed monthly in arrears for 1 Admin User and TOTAL STAFF USERS in their Crew List Page + Disabled Crew List Page + Deleted Crew List Page + Blocked Crew Page.
CrewCard Premium Users are billed monthly in arrears for 1 Admin User and Staff CONFIRMED on Shifts.
CrewCard Premium and CrewCard App users are billed monthly in arrears for Admin Users, Management Users and Confirmed Staff on Jobs.
Scheduling / Premium Plans Include: Scheduling, Crew list, Activities, SMS Shift Offering, Client List, Calendar View, Unavailability, Cloud-based Crew Portal and Client Portal.
Not included in Scheduling Plans: Invoices, Quotes, Payroll, Rates, Compliance, Recruitment, Actions, Forms, Safety Module, SWMS, Auto Ranking, Duty Managers and Business Manager Access, Resources, Contracts, Custom Settings, Vevo Check, any Optional Modules.
Premium: Total Crew Allowed = 10 times Confirmed staff (averaged over previous 6 months from billing date)
All subscriptions billed monthly in arrears and Payable by Integrapay Direct Debit.
Ad Hoc Services Payable by Integrapay Direct Debit.
All Outgoing SMS units and Ad Hoc services billed at time of purchase and Payable by Integrapay Direct Debit.
Ad Hoc Services Payable by Integrapay Direct Debit.
You must provide at least 60 days prior written notice to us by email to firstname.lastname@example.org of your decision to terminate this Agreement prior to the expiry of the Initial Term or any Renewal Term (as applicable), or this Agreement is otherwise terminated in accordance with the terms and conditions of this Agreement.
Note: Failure to pay any invoices strictly in accordance with the Payment Terms or to accept this agreement may result in interruption of your access to the CrewCard Platform and CrewCard Apps.
CrewCard is unable to provide phone or after hours support for out of contract partners.
Prices for out of contract partners are higher than in contract partners.