Mobile Workforce App & Team Communication Software | CrewCard
Mobile App & Team Communication

Keep Every Shift, Message and Call Connected

CrewCard’s Mobile Workforce App gives your casual workforce one place for shift information, team communication, timesheets and the details they need while they are working.

CrewCard keeps communication connected to the job so crew, supervisors, clients and operations teams can stay informed without relying on disconnected messages and manual follow-up.

Communication stays connected to the shift and crew record.
TL Team Leader

Loading dock has changed. Please meet at Gate B at 5:30 PM.

CrewCard Mobile Workforce App shifts page
CL Client

Thanks — security has been advised that your crew are arriving.

Phone
In-App Call Connected to shift
One app for the working day

Give Crew the Information They Need Without the Chasing

From accepting work to communicating with the team and submitting hours, the Mobile Workforce App keeps the day-to-day worker experience connected.

01
Mobile Workforce App view and accept shifts

View & Accept Shifts

Crew can review offered work, shift times and job details directly from their mobile experience.

02
Mobile Workforce App access job details

Access Job Details

Keep important venue, activity, task and shift information available to crew before and during the job.

03
Mobile Workforce App call other crew

Call Other Crew

When enabled, crew can see other assigned team members and use the available contact options from Job Details.

04
Mobile Workforce App chat and call clients

Chat & Call Clients

Controlled crew-to-client communication can be enabled around the active shift window when operational contact is needed.

05
Mobile Workforce App submit timesheets

Submit Timesheets

Crew can record worked time and keep timesheet information connected with the shift that generated it.

06
Mobile Workforce App shift updates

Stay Updated

Give workers a clearer place to check current shift information instead of relying on separate message threads and spreadsheets.

Controlled client communication

Communication Opens When the Shift Needs It

Crew-to-client chat and calling can be switched on around the active job instead of remaining permanently available.

30 mins before

Get Ready

Crew can contact the client as the shift approaches when the communication setting is enabled.

During the shift

Stay Connected

Operational questions, arrival information and job-related communication stay available while the team is working.

30 mins after

Close the Loop

The communication window remains available briefly after the shift before closing again.

Client communication is controlled through CrewCard settings and can remain disabled for businesses that do not want crew contacting clients directly.

Admin-controlled communication

Decide Who Can See and Contact Whom

CrewCard’s Mobile Workforce App gives operations teams control over how mobile communication works rather than applying one fixed rule to every business.

Control whether other assigned crew appear on Job Details.
Control whether crew contact details or in-app calling options are available.
Enable or disable crew chat and calling with clients.
Configure office hours and holiday responses by business location.
CrewCard Mobile Workforce App communication settings
Beyond the crew app

Keep the Office in Control of Communication Too

Mobile communication is only one part of the workflow. Operations teams can manage what happens when staff call, when someone is unavailable and when the office is closed.

Office Hours and Automatic Replies

Office Hours & Automatic Replies

Configure normal office hours and holidays so workers can receive an appropriate response when the operations team is unavailable.

Automatic Reply Thanks for your message. Our office is currently closed. Your message has been received and will be reviewed when operations reopen.
Incoming Calls and Transfers

Incoming Calls & Transfers

Incoming communication can be handled by the operations team, including routing and warm transfer workflows where configured.

Jordan Smith profile
Jordan Smith Incoming call
Waiting
Alex King profile
Alex King Transferred by Duty Manager
Connected
One connected working day

From Shift Offer to Approved Hours

The mobile experience stays connected with the operational workflow rather than becoming another standalone communication tool.

01
Shift Offered Crew receives work information.
02
Shift Confirmed Job details are available.
03
Team Connected Communication opens as configured.
04
Hours Recorded Timesheet data stays with the shift.
05
Shift Complete Records continue into operations and payroll.
Mobile app FAQ

Frequently Asked Questions

Can crew communicate with other crew through CrewCard?
Yes. When enabled by an administrator, crew can see other assigned crew from the Job Details page and use the available communication options.
Can crew contact clients through the CrewCard app?
Yes. Client chat and calling can be enabled by an administrator and made available during the shift communication window, including 30 minutes before and after the shift.
Can administrators control mobile communication settings?
Yes. CrewCard provides administrative settings that control whether other crew are displayed, how contact options appear and whether crew-to-client chat and calling are enabled.
What happens when someone calls outside office hours?
CrewCard can use configured office hours and business-location holidays to provide an automatic reply outside normal operating hours. For general mobile device support, visit Apple iPhone Support or Android Help .

Keep Your Workforce Connected From Anywhere

Shifts, communication, timesheets and worker information in one connected workforce platform.

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