1. Update your handset’s operating system to the latest version.
Figure 1: iOS Figure 2: Android
2. Download the latest version of the CrewCard App.
Figure 3: iOS
Figure 3: Android Figure 4: Android
3. Enable Location Services (iOS & Android) and Google Location Accuracy is on (Android) for the CrewCard App.
Figure 5: iOS Figure 6: iOS
Figure 5: Android Figure 6: Android Figure 7: Android
If the issue persists please contact your employer and be sure to clearly explain the issue and attach a video screen recording or screen shots.