1. Update your handset’s operating system to the latest version.

                     Figure 1: iOS                                      Figure 2: Android

2. Download the latest version of the CrewCard App.

                    Figure 3: iOS                                      

              Figure 3: Android                          Figure 4: Android

3. Enable Location Services (iOS & Android) and Google Location Accuracy is on (Android) for the CrewCard App.

                   Figure 5: iOS                                                 Figure 6: iOS

             Figure 5: Android                                      Figure 6: Android                                 Figure 7: Android

If the issue persists please contact your employer and be sure to clearly explain the issue and attach a video screen recording or screen shots.