CrewCard

Recruit staff for your job bookings. You can setup requirements, inductions, and other pre-requisites for recruitment before accepting a crew.

The recruitment settings are divided into:

10.4.1 Recruit General Settings

1. Enable Recruits Page Menu: This will enable the Recruit Cards page via Contacts > Recruit Cards.

 

2. Display Recruits Sign Up on Login Page: This will show the Sign-Up option on the System Login Page that directs recruits to the Sign-Up page.

3. Recruit Access: From the dropdown menu, pick either Manual or Auto invite

Manual Invite – Applicant can either registered themselves from the Sign-Up page or been enrolled by a recruiter, once they have done that,  they will be invited by the recruiter via an email with a once-only access token to open their Recruit Details page and continue the process of onboarding themselves as recruits. 

Auto Invite – The Auto Invite option bypasses the step of Recruiters manually inviting recruits to set their password, fill in their personal details, qualifications, experience, medical history, agreements, contract, induction and accounts so that once an applicant has registered on the Sign-Up page, they can progress to the next steps without the need for an email invitation

4. Interview: 

Enable Interview

This will enable the Interview Tab for both Admin and Duty Manager.

5. Recruit Activation Email Send to Crew

When admin activated a recruit via Recruit Cards or Activation tab, the recruit will receive an email notification (Recruit Activation Email)

10.4.2: Crew Portal Profile Page 

Tick box the following tabs that will be shown on the recruitment header.

Interview – Details – Qualifications –Experience – Medical – Citizenship Agreements – Contracts– inductions– Accounts

This will also mean the recruits will need to fill out the information.

6. Details: Enable Details Page

7. Qualifications: Enable Qualifications Page

8. Experience: Enable Experience Page

9. Medical: Enable Medical Page

10. Citizenship: Enable Citizenship Page

11. Agreements: Enable Agreements Page

12. Contracts: Enable Contracts Page

13. Inductions: Enable Induction Page

14. Accounts: Enable Accounts Page

10.4.3 Sign up page

15. Hide business selection on sign up page: When user signs up, they do have to select what business. (This is helpful if there is only one business). Enable Business in the  Sign up>> Job Seeker Sign up>> Business Location

16. Business Label: Relabel Business in the Sign up>> Job Seeker Sign up>> Business Location

17. Display employment history section on sign up: Sign up>> Job Seeker Sign up>> Employment History

18. Allow UK mobile number: The system defaults to accept 10 digits for Australian mobile numbers. Enable this setting to accept 11 digits for UK mobile numbers.

19. Resume: Select how you would like recruits to upload (upload it in a textbox or as an attachment).

Resume Textbox style:

Resume Attachment style:

20. Sign Up Questions: Create and add custom questions on the Sign-Up page to record answers for applicants.  

Same as interview but when a recruit first signs up, you can add questions that they can fill in themselves.

What applicants will see:

21. Enable Skills/Activities for applicant to select upon sign up : Enable applicants to select different Activities(Skills and roles) in the Sign up>> Job Seeker Sign up>> Skills (Activities).

22. Enable Abilities for applicant to select upon sign up: Enable applicants to select different abilities.in the Sign up>> Job Seeker Sign up>> Please check the  abilities below. Any skills you add in the settings will be displayed back to the recruitment tab of your potential crew member. The potential crew member will then be able to select the skills that matches their qualifications.
 
10.4.4 Interview Page
23. SMS Template to message new recruit before phone interview: Any contents entered on this field will be displayed on the SMS section under Interview tab.

Fill the following SMS:

  1. Initial SMS
  2. Request for Call Back
  3. Request to Submit Document

You can add more titles if needed.

This is what Admin will see: 

24. Interview Questions

Customise the questions that you may need to ask the recruit during a phone or in-person interview.

Admin’s View:

10.4.5. Medical Page

25. Medical Conditions: Enable medical condition, Recruits are required to fill in any medical related details that may be required as part of the employment details on the Medical page of their Crew Portal Profile. Explainer text can be customised for Medical Conditions.

When tick box ‘Enable Medical Conditions’, the ‘Info Box’ will be visible for the crew. You can also add a label for the info box. In the screenshot below, the label of the info box is “List all previous physical or psychological injuries that may affect your work performance (answer not compulsory)”.

26. Medical Disclaimer Check boxes: Add any additional custom questions under the medical conditions section for your recruits to check and acknowledge.

Click the Add button to a medical disclaimer check boxes. You can also make the medical disclaimer check boxes as mandatory and required by ticking the box ‘Required’.

Crew’s view:

10.4.6. Agreements Page

27. Resources: These Resources can be a policy, procedure or any other important information that the crew can access using the Crew Access or via the app. There is no need for an  additional software to view the online content. Resources can be easily used in other sections of the CrewCard system such as Recruitment, Actions and Forms. When a resource is edited, it will be displayed automatically across the software. Resources can be added in the Resources Settings.

From the dropdown menu, select the resource that you want to add, then click Save Resources. Resources are configured under the resources settings. Before a resource can be made available in the recruitment, it needs to be created.

28. Agreement Disclaimer Checkboxes : Disclaimer check boxes will be added under the Agreements Tab in Agreements Section for the recruit tab of the potential crew member. To add a disclaimer check box, simply click the Add Agreement Disclaimer and enter the text in the provided field. If you want to make the disclaimer box as a mandatory field, tick the box ‘Required’. Click ‘Save Agreement Disclaimer’ once you are finished adding disclaimer boxes.

29. New Recruitment Enrolled Email: This settings allows you to set from where the email came from and who will be copied in the new recruitment enrolled email.

Admin Email Address: Enter the email address, this will be the email address that will be used during the course of the recruitment process. 

Admin  CC Email Address: Enter the email address, that address will be copied for the  Recruitment Enrolled Email.

This is what the Recruit will received:

30. Profile Completed Email:

Admin Email Address: this will be the email address that will be used during the course of the recruitment process. 

Admin CC Email Address: that address will be copied with the same email during the course of the recruitment process.

Accounts CC Email Address: that address will be copied with the same email during the course of the recruitment process.

Profile completion Email Attachment: When a potential crew member has completed their profile, they will receive an email confirming that profile has been completed. In that e-mail, files that needs to be completed will be included.

31. Assign Activity: The selected activity will be the one displayed during the recruitment process.

32. Assign Category: The selected category will be the one displayed during the recruitment process.

33. Insert Activity Details: The details of the activity will be displayed.

10.4.7 Contract Page

34. Contracts: From the dropdown menu, select the contract that you want to add, then click Save Contract. Before a contract can be made available in the recruitment, it needs to be created first in the contracts settings.

10.4.8 Induction Page

35. Induction title: Allows you to  setup requirements, inductions, and other pre-requisites for recruitment before accepting a crew. Enter the Induction title

Subtitle: Enter the Subtitle of the Induction

Sub Title Description: Enter the Sub Title Description of the Induction

10.4.9 Accounts Page

36. Default Super Fund

Default Super Fund is set as: Australian Super Fund (change using text box) This will be the fund that will be displayed by default during the recruitment process

37. Default Super ABN: Enter Default Super ABN

38. Default Super SPIN/USI : Enter default Super SPIN/USI

39. TFND: Enable TFND Section in Accounts Tab.

10.4.10 Activation Page

40. Activation Check list:  This can be found in the activation tab in Recruit Card

41. Crew Tag: Enable crew tag

42. Crew Rank: Enable crew rank