Performance Management
Performance Management is vital when running a business. Effective performance management is essential when aligning employees, crew members, clients and resources to fall within the same performance management standard. The performance management of employees boosts performance, productivity, profitability and success. When an employee’s performance is managed in the realm of performance management, the ongoing process of communicating job performance, performance expectations and employee engagement needs to be up kept. CrewCard assists their clients in performance management using many performance management processes, tools and approaches. The implementation of these performance management techniques within the system requires the performance management of employees to be a priority.
CrewCards performance management of their employees is executed firstly by their performance management tool of a star rating for each crew member. Star ratings are a performance management tool as each crew member has a default rating set to 2 for each crew member that is not yet rated. This performance management mechanism allows for clients and crew members to be held accountable for their performances. Another performance management is the shift acceptance rate, displaying the average acceptance rate of a crew member. It shows the acceptance rate within 30 days, 90 days, and 14 days. There is also another performance management approach where a crew member’s experience is rated from 1-5. As a performance management technique, it is imperative for all members of the job to easily recognise the different levels of performance as the performance management is conducted. Another performance management tool is the reliability rating where levels 1-5 are given based on the amount of times late or blow outs. Another performance management is also utlised buy CrewCard with the Score Info Pop-up Text. Each crew member is given a score out of 100 that is derived from a combination of their star rating performance management tool, experience level performance management tool, reliability level performance management mechanism and recent activity level performance management approach with the formula weighted towards their recent activity level.
Followed by this, we have the Rank Required, being an imperative performance management tool. This setting is used when a client wants to establish a required rank for crew members to attain in order to be able to accept available shifts online This ranks from 0 to disabled. Admin users and managers may enter the number of your choosing in the text box provided to set the rank in settings as a mechanism for performance management. When a crew member is ranked, they will be able to see the available jobs or newly created shifts in their Crew Portal and CrewCard App, based on the rank set in settings. This ensures that the crews performance is managed, meaning that there is control, updated measures and transparency of crew and client performance, achieving
Available Jobs will be visible to all crew from 1 to 2 ranks in their Crew Portal and CrewCard App.
All of your company policies can be loaded into CrewCard for your staff to view in their Crew Portal anytime in mobile responsive format.Stay on top of paperwork with automatic reminders for outstanding forms, expiry dates of qualifications, training, visas and IDs sent to crew automatically. Uploading new documents is a breeze with staff uploading documents directly from their device for approval
Download the CrewCard App today or contact the CrewCard admin via the CrewCard website to boost performance management using performance management tools refined within the CrewCard software.